Customer Testimonials
Very helpful and made the buy a fast and easy no hassle will recommend to love once
New parts driver is amazing, Very professional and sweet, You guys got to keep her ! Shes amazing!
This was the best deal and service. i called made an appointment and got exactly the vehicle i wanted. Danny G is the best sales rep!
The best Dealership I have ever been to, very helpful and did their best to get the vehicle that I wanted.
I had a great experience buying my car. The salesperson was friendly, professional, and very helpful throughout the entire process. They answered all of my questions, made everything easy, and never pressured me. I really appreciate the excellent customer service and would definitely recommend this dealership to anyone looking for a vehicle. Thank you!
Just bought a car from Mike - awesome experience!
Recently picked up my car and Mike made the whole thing so easy. Honestly, I wasn't expecting that kind of service at a dealership. He actually knows his stuff and didn't try to push anything I didn't need.
Answered all my questions straight up, got me sorted with financing no problem, and didn't make a big deal out of the paperwork. The best part? He wasn't pushy at all. Just helped me get what I wanted and that's it.
If you're looking to buy, ... Read More DealerRater - Aug 3, 2026
Danny G is Very Genuine Guy Help me allot very satisfied Good experience Thanks allot
Happy with purchase helped me get the best deal possible. Really happy with Daniel and his service
We got a 2026 Tahoe
And we were happy
But when we got home we saw it has a DENT IN THE HOOD
We come back next morning and we talk with MR BLAKE and he promised us that they were going to fix it and removed all the WATER SPOTS because we notice that also in the mornig.
We left the dealer around 9:30 pm so that is why we did not see it.
Another thing he promised us he will refill the gas tank for the issue for 3 times
They call me last saturday july-18 2026 saying the Tahoe it is ... Read More DealerRater - Jul 22, 2026
I traded in my RAM, but they didn't pay off my loan for almost a month. Because of their delay, my lender charged me another $484 payment for a vehicle I no longer owned.
After weeks of being ignored and being transferred between different employees, they sent me only $219 instead of reimbursing the full amount. They continue to ignore my requests.
Also, their website pricing is misleading. The advertised "Chevrolet of Culver City Price" is not the price they actually negotiate from—they negotiate from the much higher "Retail Price" instead. Before I visited, they confirmed ... Read More DealerRater - Jul 14, 2026
honestly, at this point I cannot provide a positive review for this dealership. So far, what I THOUGHT was a great experience; turned out to be the most horrific experience of my life but I will wait to provide my additional experience information depending on what the dealership plans on doing as far as “next steps” to Resolving an issue and incident that occurred on July 16,2026; when the jeep I purchased and paid for in FULL was repossessed from the front of my home around 09:58AM on July 16,2026. I will wait to add additional information by this Friday if I ... Read More DealerRater - Jul 14, 2026
This dealership really helped in getting us the car that we've been looking for and they made an effort to getting us to a deal that was also compatible with the budget we had in mind. Eric was our salesperson and helped us a ton. He was very patient and friendly and super helpful. All in all, it was a fun experience buying our first Chevrolet from this dealership!
Erik was a stellar representative walking me through my options carefully and objectively. He was a great listener when I told him my situation and he just immediately got into working and fighting for me with approval…by the end of that afternoon. I left with the keys in my hand.!!
I was looking online for a 2019 Yukon that was listed on CarGurus for $30,809. The day before my appointment, I was told the vehicle was at another nearby lot and would be ready for my family member to test drive the next day. They scheduled us for a 12:00 appointment.
On the way there, we tried calling Danny but did not get an answer. Since we were already about an hour and 15 minutes away, we called the dealership, and the gentleman who answered said he would get the vehicle from the other lot and have it ready.
When we arrived, we found ... Read More DealerRater - Jun 30, 2026
PLEASE AVOID CULVER CITY CHEVROLET AT ALL COST, THEY ARE RIP OFF AND LIARS THEY WILL NEVER GIVE YOU PRICE WHICH MENTION IN ONLINE ADVERTISEMENT.
I saw an online ad on Cars.com for 2024 Chevy Equinox 2LT price was showing 20,255. At culver city Chevrolet Located on 6101 W Slauson Ave Culver City CA 90230 I contacted them by text and Talked to Karan, I confirmed the price with him and asked him to please give me out the Door price so I don’t waste my Time going all they way from Riverside to Culver city.
Karan said you need to come ... Read More DealerRater - May 9, 2026
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Bait and Switch. Low price for a car online but in reality they add lot of extras.
I had a really great experience working with Brenda today. From the moment I walked in, she was welcoming, professional, and genuinely focused on helping me find the right solution—not just making a sale. She took the time to answer all my questions, explained everything clearly, and made the whole process feel smooth and stress-free.
Mike took really good care of us. It was a great experience! We are very grateful!
Great service! My experience at Culver City Chevrolet was amazing thanks to Brandon Villegas. He was super helpful!
I had an amazing experience working with Brenda. She found exactly what I was looking for and even drove 2 hours to get the vehicle in the exact color and engine type I wanted. She was patient, transparent, and made the whole process smooth from start to finish. The manager, Sami, was also great and made sure everything went perfectly. Thank you both for the outstanding service!
I am disappointed in the lack of customer service at Culver City Chevrolet. I took my car to Culver City Chevrolet on Monday February 16, 2026 in the morning. I called Alonso twice to get an update on my vehicle. Alonso Herredia could not tell me the main issue with my vehicle and I noticed the mileage was changed. I picked up my vehicle two days later with the SAME issues. VERY Disappointed with the lack of Customer Service.
I am formally submitting this complaint regarding my experience on February 2, 2026, concerning the 2022 Mercedes-Benz GLE 350 (Stock #P50645). While I would like to acknowledge that salesperson Abdel Rezk was professional and courteous, my interaction with the george was deeply troubling and inconsistent with the standards expected of a reputable dealership.
Nevin, the General Manager, publicly asked me to contact him directly to resolve my concerns. I did — multiple times. Unfortunately, he never followed up or took any action. This was after serious issues, including dealer add-ons totaling $5,880 that were presented as mandatory and a signed Due Bill for repairs that were never completed. Despite giving management every opportunity to fix the situation, I was met with silence. If even the General Manager fails to follow through after asking you to reach out, it’s clear where accountability ends. Very disappointing experience.
I had been putting off a major service because I was dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we found something else” calls. She gave me realistic timelines and even split the invoice by priority items and can-wait items. I did the essentials first and booked the rest for next month. The transparency and flexibility made it feel like I was working with a trusted advisor — not just a service desk. Vanesa is the reason I’m sticking with this location.
I’m based in San Diego but found a great lease special on a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized, she scheduled delivery to my home. The driver arrived right on time, went over the basics with me, and even had a gift bag in the back seat. I’ve never leased a car without setting foot in the dealership, but now I don’t think I’ll ever do it any other way. Ram made it effortless.
Such a disappointing experience I had at this dealership and with Emmanuel. He misled me and told me the Chevy Equinox EV would work with CarPlay and it does not. Which means I will have to pay an addtl $39/mo on a $216/mo lease for wifi in order to have navigation whereas with CarPlay it's free because you use your phone as a hotspot. He had left by the time I drove off the lot without walking me thru all the features of the car. He kept saying it would work but never followed thru. He also told me ... Read More DealerRater - Jan 21, 2026
From the East Coast of Florida to Culver City California…we found our automotive family! We are super pleased with our first experience at Chevrolet of Culver City, servicing our Buick! I am extremely happy with the kindness, prompt communication and going above and beyond in helping us with transportation while our car was in service for a week. Our Service Advisor, MARIA DELA CRUZ VICTORIO, took us under her wings from the very first phone call. We truly are grateful for the honesty with our challenges. Things could not have gone any smoother! So far, so good. Happy New ... Read More Facebook - Dec 26, 2025
Alan helped me out a lot with the cars in the dealership. Very nice guy and great salesman who listened to my requests at all times. Although I didn't end up buying the vehicle because I didn't have the financial status for it. Alan helped me out with everything and made me want to come back!
Muy buena Atencion mi segundo Troca solo en Culver City Chevrolet con Rolado y el Manager Sammy
I had my car in service for almost three weeks for shock replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terrible crack sound, so i had to bring it back for an inspection and service advisor Juan Silva told me that mechanic never tested engine after they put it back and they had to fix the mounts that appears to be warned out. Since then i waited for over two weeks to get any update so i had to bring it back ... Read More DealerRater - Nov 17, 2025
I bought my vehicle from the Chevy dealer in Culver City before I made my first payment I had a transmission leak a oil leak and while they were repairing my vehicle I was told that my struts needed to be replaced. I don't understand how this car was put on the market as sellable. All these problems within the first 2 months and I am expected to keep continuing to make payments for the duration of the loan and pay for my struts , this is ridiculous and that seller that sold me the car KJ won't r return ... Read More DealerRater - Nov 11, 2025
Amazing! Pamela was very good help! Walked out with a very good deal on the vehicle I wanted.
I had an excellent experience with my service advisor, Alonso espinosa. They were very knowledgeable and took the time to explain what my vehicle needed without any pressure. The service was completed on schedule, and I appreciated the text updates. The whole process was smooth and stress-free. I’ll definitely come back for future service!
Had an amazing experience with the service done on my day to day vehicle . Thank you Maria De Lacruz.
Great service by Aria and management. Aria was very helpful, thorough explanation of the process to purchase and gave all the information that we needed to know about the vehicle we are purchasing. Appreciate Aria’s kindness and patience.
1. Left out rebates I qualified for 2. Miscommunication at every step 3. Told me I qualified for things that I didn’t 4. Did not charge my brand new car on delivery 5. Said to come back in 2x to figure out the rebates but never helped AVOID
Was looking for a reliable used car for my family and the sales associate was super helpful, taking us through the process from test drive to financing. Thank you Eddy for all of your help.
Well what can I say? 5yrs+ in the sales business!! Brenda Castillo made it happen!!! Remind you all lol I personally reviewed all sales consultants reviews on website and Brenda Castillo stood out to me! lol I called for her 3 days in a row before finally coming down to the dealer! Thank you so much for making it happen for me!!! Guys listen up!! Brenda Castillo is your go to! Very friendly, and professional and most importantly integrity! Yeah it’s doing the right thing when no one else is looking but it’s also being true to your words. ... Read More DealerRater - Sep 26, 2025
Brandon was amazing I was doing my shopping He goes over and above each time to please customers
I bought a vehicle from Salesperson Karon. I do not have time to be held hostage at a dealership all day and I do not live close, so I did everything online and had Karon deliver the vehicle to me late in the evening. I was given only one key and told I would have to pay if I wanted another key. For context, this is a second vehicle I purchased for toting family around not an everyday vehicle, a 2021 Buick Enclave.
When I inspected the vehicle the next morning, aside from the scratches everywhere, it had 3 different brand tires ... Read More DealerRater - Sep 24, 2025
Good people talk to good people listen to your question and take time tell about your car
I had a very frustrating and disappointing experience with Chevrolet of Culver City. I had been in contact with Blake from the sales department on Wednesday, August 27th, 2025, and again the next morning on August 28th regarding a specific F-150 diesel. Blake assured me multiple times that the truck was ready to go and available for purchase. Based on his word, I committed my time, rearranged my schedule, and drove over 3 hours from Fresno with the clear intention of buying the truck.
When I arrived at the dealership, not only was Blake nowhere to be found, but another salesperson from ... Read More DealerRater - Aug 28, 2025
Very unprofessional. They try to lie about everything. Don’t trust them. Read all the reviews then call them.
Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date August 7th my 40,000 $ vehicle is still undrivable after i Called the office Allen placed me on hold than hung up.Chris spoke to another person and then hung up. Yanni sales manager told me to cordaniate with him directly then blocked my calls. Nick General manager says he promises im going to be happy and then refuses to get on tje phone after looking me me on the eyes telling me hes a man of ... Read More DealerRater - Aug 10, 2025
If there are zero available, that would be understandable. However, upon simply inquiring—and because I was looking for good deals and mentioned that I’m not in a rush to buy—a sales agent sarcastically remarked, “Not in a rush? You’ve been sending inquiries.” Of course I’ve been sending inquiries; I’m actively searching for the right car and don’t feel the need to justify that.
Such a comment is unnecessary, especially from someone in a customer service role. Customers should be treated with respect, and personal opinions should be kept to oneself—professionalism is key. ... Read More DealerRater - Aug 9, 2025
Super happy with my purchase. Car was priced fairly, and they didn’t tack on ridiculous add-ons. Sandra explained all my options and let me pick what I wanted without pressure.
The whole staff was kind, knowledgeable, and patient. My wife and I brought our toddler and they even gave her crayons and snacks while we finalized everything. Above and beyond.
Had a trade-in and was expecting lowball numbers. But Fred and the team were fair and worked with me. Got a solid value and upgraded into a certified Equinox without breaking the bank.
Yani was excellent. I came in for a Blazer lease and he showed me a few options side-by-side, including some with incentives I hadn’t even known about. Truly appreciated his effort.
The best part was that everything was transparent. Sandra showed me all the numbers, including interest rate, taxes, and protection plans. I didn’t feel tricked or pushed. That’s rare in car buying.
I brought my dad in to buy a new truck and we had a great experience with Ali. He’s no-nonsense but super helpful. We walked out with a Colorado and no headaches.
Malak is the real deal. She texted me updates, sent me a video walkaround of the car, and made it super easy to get everything in motion. I felt taken care of from start to finish.
Service department also deserves a shoutout. After I bought my car, Bryan helped schedule my first maintenance and gave me tips on maximizing my EV range. Solid follow-through.
The worst dealership experience I’ve ever had.
We used the Culver City dealership’s website to do an online trade-in using my VIN. Based on that, I drove over 500 miles (about 8.5 hours one way) to purchase a vehicle. When I arrived, I was told the online trade-in value wasn’t valid because they don’t run a Carfax before giving a trade-in estimate — something that was never disclosed in advance or on the qoute.
I had scheduled an appointment with Mark, who didn’t know the status of the vehicle we came to see. He mentioned a few other ... Read More DealerRater - Aug 2, 2025
The dealership was clean, well-organized, and had a ton of inventory. Nick showed me three different Trax models and helped me find the right one for my teen daughter. She loves it.
Stopped in for a quick look and didn’t expect to buy a car that day. Sammy helped me find the exact color I wanted and worked with my budget. No pressure at all. Just good people.
Bought a used Blazer and the car was in perfect condition, just as described. They even detailed it again before delivery. Sandra explained every option clearly, and I left without feeling rushed.
I don’t usually write reviews, but this place deserves one. Malak was professional, responsive, and super kind. The handoff to sales was seamless. Yani handled the rest and made sure everything I discussed online was honored.
Came here from the Valley because of a great deal I saw on CarGurus. The car was exactly as listed, no bait and switch. Nick helped me and even got me a better rate than my credit union. 5 stars!
We searched for a Mercedes E450 station wagon, which are rare. We found one online at Culver City Chevrolet: a 2020 E450 with 45,000 miles. Even though the dealership advertised online and advertised shipping services, it was like the dealership was unfamiliar with selling a car remotely. The salesperson, Mike, was mostly responsive, and took time to film a video of the car and then Facetime us. But when it came time to purchase the car, the service level deteriorated. They insisted that we pay an additional $5,000 to dealer add-ons, even though I told them we had no desire for the add-ons (... Read More DealerRater - Jul 19, 2025
DO NOT GO HERE!!! Chris is absolutely full of xxxx. We spoke about bearing a deal from another dealer and when we spoke on the phone, he said he could bring the price down $1500 and wave the aftermarket fee. However, that was absolutely not the case and instead he presented me with the deal that was significantly higher than the deal I was hoping to beat. Chris didn’t even show up to speak with me and passed me off to another sales person when he was the one that committed to make a deal with me. I would never ... Read More DealerRater - Jul 19, 2025
The team treated us good and made our process of buying this truck a breeze.
Total bait and switch advertising! Would not honor the terms of an advertised lease special unless I agreed to purchase the vehicle add-ons which I did not want or have a need for on a vehicle I was looking to lease for 24 months. Total fraud! Customers do not have to purchase dealer add-ons!
The team at Culver City Chevy really took care of me. I had credit challenges but still drove off in a beautiful Trailblazer. Shoutout to Ali and Sandra — they never made me feel embarrassed or pressured.
Fred and the team were top-notch. I came in with a trade-in and they gave me a strong offer upfront. Ended up driving off in a brand-new Silverado. Sandra made the paperwork a breeze and I was done in under two hours.
Misinformation, lies and deception is what this dealership practices. Buyer beware!
Regardless of what they tell you, read everything before you sign anything!
The first lie was the remaining warranty on the vehicle then a $2,000 reduction of the listed price then I was quoted and agreed to $18k for my trade in, I was guaranteed the dealership extended warranty of $3,200 and 45 days before the first payment, I was never told about the $4,000 accessories on a used vehicle.
All was a lie and deception!!
What I was told didn’t reflect on my paperwork that Joe Jazzi signed my initials to ... Read More DealerRater - Jul 13, 2025
Huge thanks to Sammy and Sandra for making this the easiest car deal I’ve ever done. They were honest, fast, and super respectful of my time. I came in dreading the usual long dealership hassle, but it couldn’t have gone better.
Not a great experience. Dubious sales practice and misrepresentation of the state of the car which stopped running after 3 weeks. They refused to accept liability. If you're buying or leasing a car from here walk out if you're there for more than 2 hours. Thank me later.
Ali was absolutely fantastic. He listened to what I needed and found me a certified pre-owned Equinox in my budget. No games, no back-and-forth. Fred, the GM, even came over to check in and thank me. That was a nice touch.
Came in for a new lease on a Bolt EUV and Malak was the first to greet me. She had already sent me a few options before I even walked in. The whole process was so smooth and efficient, and I love my new EV!
I had a great experience purchasing my Chevy Tahoe here. Nick was super knowledgeable and helped me compare different trims without pushing me. Sandra in finance broke everything down clearly, and I left feeling confident about my decision.
Appointment promising car was ready, traveled 5 hour for nothing. ZERO STARS. Car was not ready, had not been through safety and Chris was not even there that day.
Samantha provided us a great customer service at service center. It was a very smooth & pleasant experience. Thank you, Samantha!
I got a call from Carlos Villalobos to let me know that I was preapproved for a car loan. I asked a few questions and he guaranteed me that I would be drive off in a new car. And I did drive off in a 2019 Chevy Bolt EV. His service was excellent. Ask for Carlos Villalobos The rest of the staff was nice and friendly.
I had a great experience at Culver City Chevrolet. I want to thank Edgar for taking the time to ask what I was looking for and showing cars that I would be interested in and didn't stop until I found the one. First time buying can be nerve-racking and the patience to explain and getting to know what to look for is what helped me make the choice to buy a Chevrolet Trax. The dedication and attention to detail is what made my first car buying experience unforgettable. Thank you to the team at Culver City Chevrolet that helped ... Read More DealerRater - May 30, 2025
Carlos is scammer he will run your credit numerous times with no results try to sale you a lemon
This dealership was a nightmare. Sat there for 5 hrs waiting for my car to be serviced only to be told that they weren’t going to honor the previous owners verbal agreement with me. Don’t buy Chevy from Culver City
I had an incredible experience working with Brenda while choosing the right vehicle. She was knowledgeable, patient, and truly listened to my needs. Brenda made the process smooth and stress-free, offering expert advice without any pressure. Her dedication to ensuring I got the perfect car was beyond impressive. I highly recommend Brenda to anyone looking for an exceptional car-buying experience. She’s simply the best!
I held off leaving this review hoping that this dealership would eventually show interest in helping me purchase a car. I put up with 12 days of asking questions and no one actually helping me before I decided to leave this. This has been the worst customer service I've ever experienced. I asked about delivery and for photos of the car repeatedly and they refused to give me any answers. Eventually, I was promised pics and of course they were never sent. I would get replies, when they would actually send them, saying they hadn't heard from me when ... Read More DealerRater - Apr 9, 2025
BUYER BEWARE! This dealership employs “bait and switch” tactics. Advertising a low price, then the final price being multiples higher. Anyone who has bought a car through a dealership, or researched buying a car through a dealership, is familiar with the “dealer installed options,” miscellaneous markups, and the service plans they try to tack on afterwards, all of which can be negotiated around, haggled down and/or accepted. I initially made contact with one Jorge Osuna via email requesting a price breakdown of a car including any dealer installed options. Any PROFESSIONAL dealership would be more than happy to supply ... Read More DealerRater - Mar 28, 2025
VERY disappointing experience with Culver City Chevrolet!!! I found the truck I was looking for at Culver City Chevrolet. After days of back and forth and a planned visit from 80 miles away to test drive gone south, they said they would not honor the price they offered on AutoTrader. Such a waste of time with their false advertising.
Horrible. Crap . Rude . Expensive add ons that aren’t on car .!! No communication. Dudes just in it for money . Hella rude and not Neogotiatable at all . Scratches and dents on brand new car . Sales guy didn’t even know car .!!! Go somewhere else.!!
Quite a few items that I was left ghosted on. 1. Finance team incorrectly marked my contract not elg for a refinance but I really was yet no email confirmation of the correction that I asked for was ever received . 2. The driver window was tinted with warning sticker between film and window. Absolutely no response to get it replaced. You know once you walk out follow up is impossible.
This used to be a decent dealership for car service. But it has deteriorated so much. It is just a terrible service now. I'll go elsewhere and suggest the same to you.
They've kept my car, without giving me a loaner, for 3 whole weeks, for 2 small matters that wasn't even urgent.
I dealt with Giovanni at service. He's probably the worst. Aside from giving me every excuse in the book, the one thing I asked from him was to keep me updated. Instead, I've had to chase him everyday, leaving messages, and he didn't ... Read More DealerRater - Feb 11, 2025
I was not taken seriously on my concerns and my car was not fixed because I was not believed
The reason I go to this dealership is because of the service I get from Jordan Rathman. She always treats me with respect she’s prompt and efficient and the usual unpleasant experience of getting a car repair is actually quite nice.
The service people were great. They took you in right away. Not sure if they did everything they were supposed to do. A few items were left undone.
It was my first there and the salesperson that helped and the others were great. Loved it and purchased my Tahoe there.
I walked into Culver City Chevrolet a week ago with one goal, buying my wife a car. Dino(the salesman) and David (sales manager) were helping her through the process when, just for fun, I asked them to appraise my truck. I had no real plans to trade it in, but the offer they gave me was so good that I started seriously considering getting myself a new ride.
At first, I tried to make a deal on a truck they had in stock, but it was over my budget. So, I went home, did my research, and found the ... Read More Facebook - Feb 2, 2025
Best of the best, great customer service, clean area, my car runs great, nice coffeee bar
Very professional and welcoming. Explained everything thoroughly. I would go back again and recommend a friend.
David was great. He was very helpful with car repairs. Very good. Very good. Very good.
The finance guy, forgot his name, starts with a ‘V’ was great! I love my new used Tahoe High Country
very inconsistent and unclear communication when there even was communication - which was rare ... 1) phone calls not returned 2) text messages sent to me that i responded to ignored 3) communication from services was via phone calls, texts and e-mails - never knew where cogent information was coming from 4) days passed whne i had no idea what was happening with car 5
Jordan great service, pretty good on the timing on returning my truck on time, thank you
I appreciate the help I received during my most recent visit. Repairs were made quickly.
David was the Best! kind and knowledgeable, really made me feel like i was being take cared of!
At first it took time to get all my service needs addressed I would come in and they were not ready or sytem was down or they where not going to provide what I needed. In the end they took care of my needs David in service was real helpful. Also, Austin in customer service.
It was great working with all the people at the dealership. Everything was worked out , and I was happy that I was able to take the car home.the same day. Great service,