Staff
Jordan Rathman
Service Drive Manager
Miguel Padilla
Service Advisor
Nevin Baratian
Dealer Principal
Isaac Acero
Sales Consultant
Brenda Castillo
Sales Consultant
Aria Adl
Sales Consultant
Mike Halavi
Sales Consultant
Danny Garcia
Sales Consultant
Sammy Choe
Sales Manager
Claudio Amarilla
Cashier
Yanni Bermudez
Sales Manager
Samantha Baez
Service Advisor
Daniel Blake
Sales Consultant
Pavel Danleyan
Fleet Manager
Emmanuel Gomez
Sales Consultant
Nick Prom
General Sales Manager
Armen Avanessian
Business Manager
Daniel Cano
Sales Consultant
Maria Dela Cruz
Service Advisor
Alonso Espinoza
Service Advisor
Eric Hudson
Sales Consultant
Juan Luna
Service Advisor
Isaiah Martinez
Parts Manager
Edwin Sandiford
Sales Consultant
Malak Syriani
Online Director
Demetric Wright
Finance Manager
Diana Acosta
Cashier
Luis Aguilar
Parts Specialist
Armann Brar
Finance Manager
Alyssa Daniel
Parts Associate
Carolina Diaz
Finance Director
George Ferrone
Parts Manager
Ramzes Lucas
Sales Consultant
Rhett Olvera
Marketing Director
Narciso Sanchez
Sales Consultant
Teeraphat Akaravorasate
Sales Consultant
Evelyn Alvarez
Finance Manager
Micah Arbedul
Parts Specialist
Moataz Atteia
BDC Sales
Karisma Cabrigas
BDC Sales
Bryan Chaffee
Service Manager
Angel Collazo
Parts Associate
Nancy De La Cruz
BDC Sales
Andrea Garcia
Contracts Clerk
Nima Kayhannia
Used Car Director
Meleny Lopez
Receptionist
Jacky Malate
BDC Sales
Rica Manio
BDC Sales
Danny Medina
Finance Manager
Anthony Mendoza
Sales Consultant
Jaheim Mills
Sales Consultant
Clyde Montejo
BDC Sales
Dayana Ojeda
Receptionist
Erica Ramos
Service Advisor
Abdel Rezk
Sales Consultant
Jonathan Salamanca
Sales Consultant
Jen Salem
BDC Sales
Angie Singh
Accounts Payable and Receivable
Karla Solis
Inventory Clerk
Moi Soto
Parts Specialist
Ginger Varela
Receptionist
Eva Vaskovskaia
Sales Consultant
Guillermo Vasquez
Parts Specialist
David Villegas
Service Advisor
Jordan Rathman
Service Drive Manager
Jul 11, 2025
Ali was absolutely fantastic.
Ali was absolutely fantastic. He listened to what I needed and found me a certified pre-owned Equinox in my budget. No games, no back-and-forth. Fred, the GM, even came over to check in and thank me. That was a nice touch.
Feb 10, 2025
I was not taken seriously on my concerns and my car was
I was not taken seriously on my concerns and my car was not fixed because I was not believed
Feb 09, 2025
The reason I go to this dealership is because of the
The reason I go to this dealership is because of the service I get from Jordan Rathman. She always treats me with respect she’s prompt and efficient and the usual unpleasant experience of getting a car repair is actually quite nice.
Jan 31, 2025
David was great.
David was great. He was very helpful with car repairs. Very good. Very good. Very good.
Jan 30, 2025
Jordan great service, pretty good on the timing on
Jordan great service, pretty good on the timing on returning my truck on time, thank you
Miguel Padilla
Service Advisor
Feb 10, 2025
I was not taken seriously on my concerns and my car was
I was not taken seriously on my concerns and my car was not fixed because I was not believed
Feb 03, 2025
The service people were great.
The service people were great. They took you in right away. Not sure if they did everything they were supposed to do. A few items were left undone.
Feb 02, 2025
Best of the best, great customer service, clean area, my
Best of the best, great customer service, clean area, my car runs great, nice coffeee bar
Jan 31, 2025
David was great.
David was great. He was very helpful with car repairs. Very good. Very good. Very good.
Jan 22, 2025
Helpful friendly on time reasonable Close by my
Helpful friendly on time reasonable Close by my residence Enjoyed the coffee and trail mix Thank you for that
Nevin Baratian
Dealer Principal
Apr 29, 2026
This has been the worst dealer car buying experience I
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Mar 03, 2026
I had an amazing experience working with Brenda.
I had an amazing experience working with Brenda. She found exactly what I was looking for and even drove 2 hours to get the vehicle in the exact color and engine type I wanted. She was patient, transparent, and made the whole process smooth from start to finish. The manager, Sami, was also great and made sure everything went perfectly. Thank you both for the outstanding service!
Feb 04, 2026
Nevin, the General Manager, publicly asked me to contact
Nevin, the General Manager, publicly asked me to contact him directly to resolve my concerns. I did — multiple times. Unfortunately, he never followed up or took any action. This was after serious issues, including dealer add-ons totaling $5,880 that were presented as mandatory and a signed Due Bill for repairs that were never completed. Despite giving management every opportunity to fix the situation, I was met with silence. If even the General Manager fails to follow through after asking you to reach out, it’s clear where accountability ends. Very disappointing experience.
Jan 25, 2026
I had been putting off a major service because I was
I had been putting off a major service because I was dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we found something else” calls. She gave me realistic timelines and even split the invoice by priority items and can-wait items. I did the essentials first and booked the rest for next month. The transparency and flexibility made it feel like I was working with a trusted advisor — not just a service desk. Vanesa is the reason I’m sticking with this location.
Jan 25, 2026
I’m based in San Diego but found a great lease special on
I’m based in San Diego but found a great lease special on a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized, she scheduled delivery to my home. The driver arrived right on time, went over the basics with me, and even had a gift bag in the back seat. I’ve never leased a car without setting foot in the dealership, but now I don’t think I’ll ever do it any other way. Ram made it effortless.
Isaac Acero
Sales Consultant
Jul 22, 2026
We got a 2026 Tahoe And we were happy But when we got
We got a 2026 Tahoe And we were happy But when we got home we saw it has a DENT IN THE HOOD We come back next morning and we talk with MR BLAKE and he promised us that they were going to fix it and removed all the WATER SPOTS because we notice that also in the mornig. We left the dealer around 9:30 pm so that is why we did not see it. Another thing he promised us he will refill the gas tank for the issue for 3 times They call me last saturday july-18 2026 saying the Tahoe it is ready When i went there to pick up the Tahoe still with the DENT ON IT AND THE WATER SPOTS STILL THERE AND I TOLD HIM I WONT TAKE IT LIKE THAT BECAUSE HE PROMISED HE WILL TAKE CARE VERY WELL AND HE DONT CARE ABOUT IT I BEEN SPEAKING WITH 2 MANAGERS AND THEY TOLD WE WILL TAKE CARE THAT NO PROBLEM IT IS BEEN 2 WEEKS AND MY TAHOE IS NOT READY YET A SIMPLE DENT AND WATER SPOT REMOVALS MY PAYMENT ALMOST COMING AND I DONT HAVE THE CAR
Jan 25, 2026
I had been putting off a major service because I was
I had been putting off a major service because I was dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we found something else” calls. She gave me realistic timelines and even split the invoice by priority items and can-wait items. I did the essentials first and booked the rest for next month. The transparency and flexibility made it feel like I was working with a trusted advisor — not just a service desk. Vanesa is the reason I’m sticking with this location.
Jan 25, 2026
I’m based in San Diego but found a great lease special on
I’m based in San Diego but found a great lease special on a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized, she scheduled delivery to my home. The driver arrived right on time, went over the basics with me, and even had a gift bag in the back seat. I’ve never leased a car without setting foot in the dealership, but now I don’t think I’ll ever do it any other way. Ram made it effortless.
Aug 05, 2025
Had a trade-in and was expecting lowball numbers.
Had a trade-in and was expecting lowball numbers. But Fred and the team were fair and worked with me. Got a solid value and upgraded into a certified Equinox without breaking the bank.
Aug 04, 2025
The best part was that everything was transparent.
The best part was that everything was transparent. Sandra showed me all the numbers, including interest rate, taxes, and protection plans. I didn’t feel tricked or pushed. That’s rare in car buying.
Brenda Castillo
Sales Consultant
Mar 23, 2026
I had a really great experience working with Brenda
I had a really great experience working with Brenda today. From the moment I walked in, she was welcoming, professional, and genuinely focused on helping me find the right solution—not just making a sale. She took the time to answer all my questions, explained everything clearly, and made the whole process feel smooth and stress-free.
Mar 03, 2026
I had an amazing experience working with Brenda.
I had an amazing experience working with Brenda. She found exactly what I was looking for and even drove 2 hours to get the vehicle in the exact color and engine type I wanted. She was patient, transparent, and made the whole process smooth from start to finish. The manager, Sami, was also great and made sure everything went perfectly. Thank you both for the outstanding service!
Sep 26, 2025
Well what can I say?
Well what can I say? 5yrs+ in the sales business!! Brenda Castillo made it happen!!! Remind you all lol I personally reviewed all sales consultants reviews on website and Brenda Castillo stood out to me! lol I called for her 3 days in a row before finally coming down to the dealer! Thank you so much for making it happen for me!!! Guys listen up!! Brenda Castillo is your go to! Very friendly, and professional and most importantly integrity! Yeah it’s doing the right thing when no one else is looking but it’s also being true to your words. Buying cars is a big investment and we all want the best rates. I came in set on one thing and just the patience she had with me, I was very confident I will close a sale with her and comfortable to do business with her! Andy going over finance, thank you. You are the man!!! They say every dime counts right? and you was able to lock me in with good rates. And of course we cannot forget the boss that oversees it all Mr. Yanni, he wants his customers to leave out here happy and that indeed I’m beyond excited. Extremely grateful and I appreciate the opportunity to do business with you all . Thank you Chevrolet of Culver City . Remember don’t hesitate to ask for Brenda Castillo at front desk, if she’s currently with a customer trust me she coming to acknowledge you and will be with you shortly! Time to celebrate!! 🙂
Aug 18, 2025
Very unprofessional.
Very unprofessional. They try to lie about everything. Don’t trust them. Read all the reviews then call them.
Aug 10, 2025
Incompetent dishonest rude untrustworthy unempathetic
Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date August 7th my 40,000 $ vehicle is still undrivable after i Called the office Allen placed me on hold than hung up.Chris spoke to another person and then hung up. Yanni sales manager told me to cordaniate with him directly then blocked my calls. Nick General manager says he promises im going to be happy and then refuses to get on tje phone after looking me me on the eyes telling me hes a man of his word. Who's all And has promised To be With me and not been reliable or communicated, since today I've only been able to drive my vehicle 200 Mi to my home and back to the Chevrolet dealer for service from July 10th until today I have not been able to utilize my vehicle that has now over 500 miles from purchase date it is now time for me to make a payment on a vehicle that I have not even gone to the store in
Aria Adl
Sales Consultant
Jan 25, 2026
I had been putting off a major service because I was
I had been putting off a major service because I was dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we found something else” calls. She gave me realistic timelines and even split the invoice by priority items and can-wait items. I did the essentials first and booked the rest for next month. The transparency and flexibility made it feel like I was working with a trusted advisor — not just a service desk. Vanesa is the reason I’m sticking with this location.
Jan 25, 2026
I’m based in San Diego but found a great lease special on
I’m based in San Diego but found a great lease special on a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized, she scheduled delivery to my home. The driver arrived right on time, went over the basics with me, and even had a gift bag in the back seat. I’ve never leased a car without setting foot in the dealership, but now I don’t think I’ll ever do it any other way. Ram made it effortless.
Oct 04, 2025
Great service by Aria and management.
Great service by Aria and management. Aria was very helpful, thorough explanation of the process to purchase and gave all the information that we needed to know about the vehicle we are purchasing. Appreciate Aria’s kindness and patience.
Aug 09, 2025
Super happy with my purchase.
Super happy with my purchase. Car was priced fairly, and they didn’t tack on ridiculous add-ons. Sandra explained all my options and let me pick what I wanted without pressure.
Aug 05, 2025
The whole staff was kind, knowledgeable, and patient.
The whole staff was kind, knowledgeable, and patient. My wife and I brought our toddler and they even gave her crayons and snacks while we finalized everything. Above and beyond.
Mike Halavi
Sales Consultant
Aug 06, 2026
I had a great experience buying my car.
I had a great experience buying my car. The salesperson was friendly, professional, and very helpful throughout the entire process. They answered all of my questions, made everything easy, and never pressured me. I really appreciate the excellent customer service and would definitely recommend this dealership to anyone looking for a vehicle. Thank you!
Aug 03, 2026
Just bought a car from Mike - awesome experience!
Just bought a car from Mike - awesome experience! Recently picked up my car and Mike made the whole thing so easy. Honestly, I wasn't expecting that kind of service at a dealership. He actually knows his stuff and didn't try to push anything I didn't need. Answered all my questions straight up, got me sorted with financing no problem, and didn't make a big deal out of the paperwork. The best part? He wasn't pushy at all. Just helped me get what I wanted and that's it. If you're looking to buy, go find Mike. Solid dude.
Mar 23, 2026
Mike took really good care of us.
Mike took really good care of us. It was a great experience! We are very grateful!
Aug 02, 2025
The worst dealership experience I’ve ever had.
The worst dealership experience I’ve ever had. We used the Culver City dealership’s website to do an online trade-in using my VIN. Based on that, I drove over 500 miles (about 8.5 hours one way) to purchase a vehicle. When I arrived, I was told the online trade-in value wasn’t valid because they don’t run a Carfax before giving a trade-in estimate — something that was never disclosed in advance or on the qoute. I had scheduled an appointment with Mark, who didn’t know the status of the vehicle we came to see. He mentioned a few other options that “might fit our needs,” but we ended up finding them ourselves in the parking lot, which he said they didn't exist. I had specifically asked Mark to check the Carfax on my trade-in before I made the trip (I provided the VIN), and he told me everything was good — they just needed to see the car in person. Clearly, that wasn’t true. I also explained I needed a certain amount for my trade-in, which was completely disregarded. On top of that, the dealership was not transparent about hidden add-ons totaling over $5,000 — things I didn’t ask for or want (Lojack, a nearly clear tint that’s useless in Arizona, and paint protection). These were added to the sale price without upfront disclosure and the salesmen said they couldn't be taken off. To be fair, the manager, Ali, did attempt to make things right by reducing the price and eventually removing the unwanted add-ons. But by then, it was too late. He also gave incorrect information/lied about the $4,000 EV tax credit, insisting the rule was you have to make under $225K to qualify. I tried to correct him, but he wouldn't listen. In the end, it was a complete waste: hundreds of dollars in gas, one PTO day, and over 18 hours of driving "drove straight through the night and got home at 5am" — all because of misinformation, poor communication, hidden fees, and a general lack of professionalism. How can you give an online trade-in quote without a CarFax and or how do you not add a note subject to a Carfax? Terrible experience from start to finish. Unprepared salesmen, shady sales tactics, and zero accountability. I strongly recommend avoiding this dealership. Buyers Beware! Eugene
Jul 23, 2025
Came here from the Valley because of a great deal I saw
Came here from the Valley because of a great deal I saw on CarGurus. The car was exactly as listed, no bait and switch. Nick helped me and even got me a better rate than my credit union. 5 stars!
Danny Garcia
Sales Consultant
Aug 14, 2026
Very helpful and made the buy a fast and easy no hassle
Very helpful and made the buy a fast and easy no hassle will recommend to love once
Aug 08, 2026
This was the best deal and service.
This was the best deal and service. i called made an appointment and got exactly the vehicle i wanted. Danny G is the best sales rep!
Aug 07, 2026
The best Dealership I have ever been to, very helpful and
The best Dealership I have ever been to, very helpful and did their best to get the vehicle that I wanted.
Aug 02, 2026
Danny G is Very Genuine Guy Help me allot very satisfied
Danny G is Very Genuine Guy Help me allot very satisfied Good experience Thanks allot
Jul 28, 2026
Happy with purchase helped me get the best deal possible.
Happy with purchase helped me get the best deal possible. Really happy with Daniel and his service
Sammy Choe
Sales Manager
Jul 12, 2026
This dealership really helped in getting us the car that
This dealership really helped in getting us the car that we've been looking for and they made an effort to getting us to a deal that was also compatible with the budget we had in mind. Eric was our salesperson and helped us a ton. He was very patient and friendly and super helpful. All in all, it was a fun experience buying our first Chevrolet from this dealership!
Apr 29, 2026
This has been the worst dealer car buying experience I
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Mar 03, 2026
I had an amazing experience working with Brenda.
I had an amazing experience working with Brenda. She found exactly what I was looking for and even drove 2 hours to get the vehicle in the exact color and engine type I wanted. She was patient, transparent, and made the whole process smooth from start to finish. The manager, Sami, was also great and made sure everything went perfectly. Thank you both for the outstanding service!
Aug 10, 2025
Incompetent dishonest rude untrustworthy unempathetic
Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date August 7th my 40,000 $ vehicle is still undrivable after i Called the office Allen placed me on hold than hung up.Chris spoke to another person and then hung up. Yanni sales manager told me to cordaniate with him directly then blocked my calls. Nick General manager says he promises im going to be happy and then refuses to get on tje phone after looking me me on the eyes telling me hes a man of his word. Who's all And has promised To be With me and not been reliable or communicated, since today I've only been able to drive my vehicle 200 Mi to my home and back to the Chevrolet dealer for service from July 10th until today I have not been able to utilize my vehicle that has now over 500 miles from purchase date it is now time for me to make a payment on a vehicle that I have not even gone to the store in
Jul 11, 2025
Ali was absolutely fantastic.
Ali was absolutely fantastic. He listened to what I needed and found me a certified pre-owned Equinox in my budget. No games, no back-and-forth. Fred, the GM, even came over to check in and thank me. That was a nice touch.
Claudio Amarilla
Cashier
Jul 23, 2025
I don’t usually write reviews, but this place deserves
I don’t usually write reviews, but this place deserves one. Malak was professional, responsive, and super kind. The handoff to sales was seamless. Yani handled the rest and made sure everything I discussed online was honored.
Jul 23, 2025
Came here from the Valley because of a great deal I saw
Came here from the Valley because of a great deal I saw on CarGurus. The car was exactly as listed, no bait and switch. Nick helped me and even got me a better rate than my credit union. 5 stars!
Jul 12, 2025
Huge thanks to Sammy and Sandra for making this the
Huge thanks to Sammy and Sandra for making this the easiest car deal I’ve ever done. They were honest, fast, and super respectful of my time. I came in dreading the usual long dealership hassle, but it couldn’t have gone better.
Jul 11, 2025
Ali was absolutely fantastic.
Ali was absolutely fantastic. He listened to what I needed and found me a certified pre-owned Equinox in my budget. No games, no back-and-forth. Fred, the GM, even came over to check in and thank me. That was a nice touch.
Yanni Bermudez
Sales Manager
Apr 29, 2026
This has been the worst dealer car buying experience I
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Sep 26, 2025
Well what can I say?
Well what can I say? 5yrs+ in the sales business!! Brenda Castillo made it happen!!! Remind you all lol I personally reviewed all sales consultants reviews on website and Brenda Castillo stood out to me! lol I called for her 3 days in a row before finally coming down to the dealer! Thank you so much for making it happen for me!!! Guys listen up!! Brenda Castillo is your go to! Very friendly, and professional and most importantly integrity! Yeah it’s doing the right thing when no one else is looking but it’s also being true to your words. Buying cars is a big investment and we all want the best rates. I came in set on one thing and just the patience she had with me, I was very confident I will close a sale with her and comfortable to do business with her! Andy going over finance, thank you. You are the man!!! They say every dime counts right? and you was able to lock me in with good rates. And of course we cannot forget the boss that oversees it all Mr. Yanni, he wants his customers to leave out here happy and that indeed I’m beyond excited. Extremely grateful and I appreciate the opportunity to do business with you all . Thank you Chevrolet of Culver City . Remember don’t hesitate to ask for Brenda Castillo at front desk, if she’s currently with a customer trust me she coming to acknowledge you and will be with you shortly! Time to celebrate!! 🙂
Aug 10, 2025
Incompetent dishonest rude untrustworthy unempathetic
Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date August 7th my 40,000 $ vehicle is still undrivable after i Called the office Allen placed me on hold than hung up.Chris spoke to another person and then hung up. Yanni sales manager told me to cordaniate with him directly then blocked my calls. Nick General manager says he promises im going to be happy and then refuses to get on tje phone after looking me me on the eyes telling me hes a man of his word. Who's all And has promised To be With me and not been reliable or communicated, since today I've only been able to drive my vehicle 200 Mi to my home and back to the Chevrolet dealer for service from July 10th until today I have not been able to utilize my vehicle that has now over 500 miles from purchase date it is now time for me to make a payment on a vehicle that I have not even gone to the store in
Jul 12, 2025
Huge thanks to Sammy and Sandra for making this the
Huge thanks to Sammy and Sandra for making this the easiest car deal I’ve ever done. They were honest, fast, and super respectful of my time. I came in dreading the usual long dealership hassle, but it couldn’t have gone better.
Samantha Baez
Service Advisor
Jul 23, 2025
Stopped in for a quick look and didn’t expect to buy a
Stopped in for a quick look and didn’t expect to buy a car that day. Sammy helped me find the exact color I wanted and worked with my budget. No pressure at all. Just good people.
Jul 23, 2025
Came here from the Valley because of a great deal I saw
Came here from the Valley because of a great deal I saw on CarGurus. The car was exactly as listed, no bait and switch. Nick helped me and even got me a better rate than my credit union. 5 stars!
Jun 13, 2025
Samantha provided us a great customer service at service
Samantha provided us a great customer service at service center. It was a very smooth & pleasant experience. Thank you, Samantha!
Daniel Blake
Sales Consultant
Jul 22, 2026
We got a 2026 Tahoe And we were happy But when we got
We got a 2026 Tahoe And we were happy But when we got home we saw it has a DENT IN THE HOOD We come back next morning and we talk with MR BLAKE and he promised us that they were going to fix it and removed all the WATER SPOTS because we notice that also in the mornig. We left the dealer around 9:30 pm so that is why we did not see it. Another thing he promised us he will refill the gas tank for the issue for 3 times They call me last saturday july-18 2026 saying the Tahoe it is ready When i went there to pick up the Tahoe still with the DENT ON IT AND THE WATER SPOTS STILL THERE AND I TOLD HIM I WONT TAKE IT LIKE THAT BECAUSE HE PROMISED HE WILL TAKE CARE VERY WELL AND HE DONT CARE ABOUT IT I BEEN SPEAKING WITH 2 MANAGERS AND THEY TOLD WE WILL TAKE CARE THAT NO PROBLEM IT IS BEEN 2 WEEKS AND MY TAHOE IS NOT READY YET A SIMPLE DENT AND WATER SPOT REMOVALS MY PAYMENT ALMOST COMING AND I DONT HAVE THE CAR
Feb 04, 2026
Nevin, the General Manager, publicly asked me to contact
Nevin, the General Manager, publicly asked me to contact him directly to resolve my concerns. I did — multiple times. Unfortunately, he never followed up or took any action. This was after serious issues, including dealer add-ons totaling $5,880 that were presented as mandatory and a signed Due Bill for repairs that were never completed. Despite giving management every opportunity to fix the situation, I was met with silence. If even the General Manager fails to follow through after asking you to reach out, it’s clear where accountability ends. Very disappointing experience.
Aug 28, 2025
I had a very frustrating and disappointing experience
I had a very frustrating and disappointing experience with Chevrolet of Culver City. I had been in contact with Blake from the sales department on Wednesday, August 27th, 2025, and again the next morning on August 28th regarding a specific F-150 diesel. Blake assured me multiple times that the truck was ready to go and available for purchase. Based on his word, I committed my time, rearranged my schedule, and drove over 3 hours from Fresno with the clear intention of buying the truck. When I arrived at the dealership, not only was Blake nowhere to be found, but another salesperson from his team came out and began the process with me. Instead of addressing the truck I had been told was ready, he first attempted to show me a completely different vehicle that I had no interest in. After clarifying and pointing out the exact truck I had been discussing with Blake via text, I was then informed that the vehicle was actually not available, that it still needed work, and was not ready for sale. This was incredibly disappointing, as I had communicated clearly, double-checked before making the drive, and was assured everything was good to go. Instead, I wasted over 6 hours of my day driving back and forth, not to mention the added gas expense and lost time. What bothers me most is the lack of professionalism and respect for a customer’s time. If the truck was not ready or not available, that should have been communicated to me upfront. Instead, I was given false assurances and misled into making a long trip for nothing. I strongly believe dealerships should be upfront, honest, and respectful when dealing with potential buyers—especially when customers are traveling long distances. Unfortunately, my experience at Chevrolet of Culver City was the exact opposite. Based on this, I cannot recommend this dealership, and I will be sharing this experience so others are aware before doing business here
Pavel Danleyan
Fleet Manager
Aug 28, 2025
I had a very frustrating and disappointing experience
I had a very frustrating and disappointing experience with Chevrolet of Culver City. I had been in contact with Blake from the sales department on Wednesday, August 27th, 2025, and again the next morning on August 28th regarding a specific F-150 diesel. Blake assured me multiple times that the truck was ready to go and available for purchase. Based on his word, I committed my time, rearranged my schedule, and drove over 3 hours from Fresno with the clear intention of buying the truck. When I arrived at the dealership, not only was Blake nowhere to be found, but another salesperson from his team came out and began the process with me. Instead of addressing the truck I had been told was ready, he first attempted to show me a completely different vehicle that I had no interest in. After clarifying and pointing out the exact truck I had been discussing with Blake via text, I was then informed that the vehicle was actually not available, that it still needed work, and was not ready for sale. This was incredibly disappointing, as I had communicated clearly, double-checked before making the drive, and was assured everything was good to go. Instead, I wasted over 6 hours of my day driving back and forth, not to mention the added gas expense and lost time. What bothers me most is the lack of professionalism and respect for a customer’s time. If the truck was not ready or not available, that should have been communicated to me upfront. Instead, I was given false assurances and misled into making a long trip for nothing. I strongly believe dealerships should be upfront, honest, and respectful when dealing with potential buyers—especially when customers are traveling long distances. Unfortunately, my experience at Chevrolet of Culver City was the exact opposite. Based on this, I cannot recommend this dealership, and I will be sharing this experience so others are aware before doing business here
Aug 04, 2025
Yani was excellent.
Yani was excellent. I came in for a Blazer lease and he showed me a few options side-by-side, including some with incentives I hadn’t even known about. Truly appreciated his effort.
Aug 04, 2025
I brought my dad in to buy a new truck and we had a great
I brought my dad in to buy a new truck and we had a great experience with Ali. He’s no-nonsense but super helpful. We walked out with a Colorado and no headaches.
Emmanuel Gomez
Sales Consultant
Jan 25, 2026
I’m based in San Diego but found a great lease special on
I’m based in San Diego but found a great lease special on a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized, she scheduled delivery to my home. The driver arrived right on time, went over the basics with me, and even had a gift bag in the back seat. I’ve never leased a car without setting foot in the dealership, but now I don’t think I’ll ever do it any other way. Ram made it effortless.
Jan 21, 2026
Such a disappointing experience I had at this dealership
Such a disappointing experience I had at this dealership and with Emmanuel. He misled me and told me the Chevy Equinox EV would work with CarPlay and it does not. Which means I will have to pay an addtl $39/mo on a $216/mo lease for wifi in order to have navigation whereas with CarPlay it's free because you use your phone as a hotspot. He had left by the time I drove off the lot without walking me thru all the features of the car. He kept saying it would work but never followed thru. He also told me the car had power liftback and it does not. But the worst was that it was so late by the time we finished all the paperwork I asked if I could come back to empty the car I was trading in. They assure me that I could. When I came back the car had been completely emptied. Personal items, tools, prescription sunglasses for driving, keys to the properties I manage - so many items of value, many irreplaceable. When I went up on the top floor to see if I could find my things in the trash, instead I found that someone had taken my $350 espresso maker and put it aside for themselves. Which is theft. They promised me they would get to the bottom of it, that they had cameras everywhere. It's been 3 1/2 months and I never heard from them.
Aug 04, 2025
Service department also deserves a shoutout.
Service department also deserves a shoutout. After I bought my car, Bryan helped schedule my first maintenance and gave me tips on maximizing my EV range. Solid follow-through.
Nick Prom
General Sales Manager
Jul 22, 2026
We got a 2026 Tahoe And we were happy But when we got
We got a 2026 Tahoe And we were happy But when we got home we saw it has a DENT IN THE HOOD We come back next morning and we talk with MR BLAKE and he promised us that they were going to fix it and removed all the WATER SPOTS because we notice that also in the mornig. We left the dealer around 9:30 pm so that is why we did not see it. Another thing he promised us he will refill the gas tank for the issue for 3 times They call me last saturday july-18 2026 saying the Tahoe it is ready When i went there to pick up the Tahoe still with the DENT ON IT AND THE WATER SPOTS STILL THERE AND I TOLD HIM I WONT TAKE IT LIKE THAT BECAUSE HE PROMISED HE WILL TAKE CARE VERY WELL AND HE DONT CARE ABOUT IT I BEEN SPEAKING WITH 2 MANAGERS AND THEY TOLD WE WILL TAKE CARE THAT NO PROBLEM IT IS BEEN 2 WEEKS AND MY TAHOE IS NOT READY YET A SIMPLE DENT AND WATER SPOT REMOVALS MY PAYMENT ALMOST COMING AND I DONT HAVE THE CAR
Nov 17, 2025
I had my car in service for almost three weeks for shock
I had my car in service for almost three weeks for shock replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terrible crack sound, so i had to bring it back for an inspection and service advisor Juan Silva told me that mechanic never tested engine after they put it back and they had to fix the mounts that appears to be warned out. Since then i waited for over two weeks to get any update so i had to bring it back for fixing. No update so far. Negligence, again. Terrible service
Aug 10, 2025
Incompetent dishonest rude untrustworthy unempathetic
Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date August 7th my 40,000 $ vehicle is still undrivable after i Called the office Allen placed me on hold than hung up.Chris spoke to another person and then hung up. Yanni sales manager told me to cordaniate with him directly then blocked my calls. Nick General manager says he promises im going to be happy and then refuses to get on tje phone after looking me me on the eyes telling me hes a man of his word. Who's all And has promised To be With me and not been reliable or communicated, since today I've only been able to drive my vehicle 200 Mi to my home and back to the Chevrolet dealer for service from July 10th until today I have not been able to utilize my vehicle that has now over 500 miles from purchase date it is now time for me to make a payment on a vehicle that I have not even gone to the store in
Armen Avanessian
Business Manager
Apr 29, 2026
This has been the worst dealer car buying experience I
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Jul 09, 2025
I had a great experience purchasing my Chevy Tahoe here.
I had a great experience purchasing my Chevy Tahoe here. Nick was super knowledgeable and helped me compare different trims without pushing me. Sandra in finance broke everything down clearly, and I left feeling confident about my decision.
Daniel Cano
Sales Consultant
Nov 21, 2025
Muy buena Atencion mi segundo Troca solo en Culver City
Muy buena Atencion mi segundo Troca solo en Culver City Chevrolet con Rolado y el Manager Sammy
Aug 10, 2025
Incompetent dishonest rude untrustworthy unempathetic
Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date August 7th my 40,000 $ vehicle is still undrivable after i Called the office Allen placed me on hold than hung up.Chris spoke to another person and then hung up. Yanni sales manager told me to cordaniate with him directly then blocked my calls. Nick General manager says he promises im going to be happy and then refuses to get on tje phone after looking me me on the eyes telling me hes a man of his word. Who's all And has promised To be With me and not been reliable or communicated, since today I've only been able to drive my vehicle 200 Mi to my home and back to the Chevrolet dealer for service from July 10th until today I have not been able to utilize my vehicle that has now over 500 miles from purchase date it is now time for me to make a payment on a vehicle that I have not even gone to the store in
Maria Dela Cruz
Service Advisor
Oct 23, 2025
Had an amazing experience with the service done on my day
Had an amazing experience with the service done on my day to day vehicle . Thank you Maria De Lacruz.
Sep 03, 2025
Good people talk to good people listen to your question
Good people talk to good people listen to your question and take time tell about your car
Alonso Espinoza
Service Advisor
Feb 24, 2026
I am disappointed in the lack of customer service at
I am disappointed in the lack of customer service at Culver City Chevrolet. I took my car to Culver City Chevrolet on Monday February 16, 2026 in the morning. I called Alonso twice to get an update on my vehicle. Alonso Herredia could not tell me the main issue with my vehicle and I noticed the mileage was changed. I picked up my vehicle two days later with the SAME issues. VERY Disappointed with the lack of Customer Service.
Nov 08, 2025
I had an excellent experience with my service
I had an excellent experience with my service advisor, Alonso espinosa. They were very knowledgeable and took the time to explain what my vehicle needed without any pressure. The service was completed on schedule, and I appreciated the text updates. The whole process was smooth and stress-free. I’ll definitely come back for future service!
Eric Hudson
Sales Consultant
Jul 12, 2026
This dealership really helped in getting us the car that
This dealership really helped in getting us the car that we've been looking for and they made an effort to getting us to a deal that was also compatible with the budget we had in mind. Eric was our salesperson and helped us a ton. He was very patient and friendly and super helpful. All in all, it was a fun experience buying our first Chevrolet from this dealership!
Jul 08, 2026
Erik was a stellar representative walking me through my
Erik was a stellar representative walking me through my options carefully and objectively. He was a great listener when I told him my situation and he just immediately got into working and fighting for me with approval…by the end of that afternoon. I left with the keys in my hand.!!
Juan Luna
Service Advisor
Nov 17, 2025
I had my car in service for almost three weeks for shock
I had my car in service for almost three weeks for shock replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terrible crack sound, so i had to bring it back for an inspection and service advisor Juan Silva told me that mechanic never tested engine after they put it back and they had to fix the mounts that appears to be warned out. Since then i waited for over two weeks to get any update so i had to bring it back for fixing. No update so far. Negligence, again. Terrible service
Jul 15, 2025
Fred and the team were top-notch.
Fred and the team were top-notch. I came in with a trade-in and they gave me a strong offer upfront. Ended up driving off in a brand-new Silverado. Sandra made the paperwork a breeze and I was done in under two hours.
Isaiah Martinez
Parts Manager
Aug 13, 2026
New parts driver is amazing, Very professional and sweet,
New parts driver is amazing, Very professional and sweet, You guys got to keep her ! Shes amazing!
Jul 12, 2025
Huge thanks to Sammy and Sandra for making this the
Huge thanks to Sammy and Sandra for making this the easiest car deal I’ve ever done. They were honest, fast, and super respectful of my time. I came in dreading the usual long dealership hassle, but it couldn’t have gone better.
Edwin Sandiford
Sales Consultant
Jun 30, 2026
I was looking online for a 2019 Yukon that was listed on
I was looking online for a 2019 Yukon that was listed on CarGurus for $30,809. The day before my appointment, I was told the vehicle was at another nearby lot and would be ready for my family member to test drive the next day. They scheduled us for a 12:00 appointment. On the way there, we tried calling Danny but did not get an answer. Since we were already about an hour and 15 minutes away, we called the dealership, and the gentleman who answered said he would get the vehicle from the other lot and have it ready. When we arrived, we found out the vehicle was still at the other lot, and they did not have access to the keys. Instead of being able to see or test drive the vehicle as promised, they asked us to sit down and discuss pricing. We expected the price to match the CarGurus listing of $30,809. However, once we sat down, we were told the actual price was $34,218. When I questioned why the vehicle was advertised at a lower price online, the salesman stated that this is how the owner lists the vehicles. I attempted to negotiate the price back to the advertised CarGurus price, but they would not honor it. At first, they offered $1,000 off for financing and $2,500 off for a trade-in, even though we were not trading anything in. That would have been $3,500 off the $34,218 price. Then the salesman left to speak with someone and came back saying they could only take off $1,700, making the out-the-door price approximately $35,500. After thinking it over, we decided that if they could not honor the original advertised price of $30,809 plus the appropriate fees, we would take our business elsewhere. We do not want to do business with a dealership that advertises one price online and then gives a much higher price in person. I would strongly recommend checking the dealership’s own website and getting all pricing confirmed in writing before driving there. Based on our experience, this felt like misleading advertising and a waste of time. I will also be reporting this to the BBB.
Apr 29, 2026
This has been the worst dealer car buying experience I
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Malak Syriani
Online Director
Apr 29, 2026
This has been the worst dealer car buying experience I
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Oct 03, 2025
1. Left out rebates I qualified for 2. Miscommunication
1. Left out rebates I qualified for 2. Miscommunication at every step 3. Told me I qualified for things that I didn’t 4. Did not charge my brand new car on delivery 5. Said to come back in 2x to figure out the rebates but never helped AVOID
Demetric Wright
Finance Manager
Jul 12, 2026
This dealership really helped in getting us the car that
This dealership really helped in getting us the car that we've been looking for and they made an effort to getting us to a deal that was also compatible with the budget we had in mind. Eric was our salesperson and helped us a ton. He was very patient and friendly and super helpful. All in all, it was a fun experience buying our first Chevrolet from this dealership!
Jul 08, 2026
Erik was a stellar representative walking me through my
Erik was a stellar representative walking me through my options carefully and objectively. He was a great listener when I told him my situation and he just immediately got into working and fighting for me with approval…by the end of that afternoon. I left with the keys in my hand.!!
Diana Acosta
Cashier
Apr 29, 2026
This has been the worst dealer car buying experience I
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Luis Aguilar
Parts Specialist
Jul 23, 2025
Came here from the Valley because of a great deal I saw
Came here from the Valley because of a great deal I saw on CarGurus. The car was exactly as listed, no bait and switch. Nick helped me and even got me a better rate than my credit union. 5 stars!
Armann Brar
Finance Manager
Jul 08, 2026
Erik was a stellar representative walking me through my
Erik was a stellar representative walking me through my options carefully and objectively. He was a great listener when I told him my situation and he just immediately got into working and fighting for me with approval…by the end of that afternoon. I left with the keys in my hand.!!
Alyssa Daniel
Parts Associate
Aug 13, 2026
New parts driver is amazing, Very professional and sweet,
New parts driver is amazing, Very professional and sweet, You guys got to keep her ! Shes amazing!
Carolina Diaz
Finance Director
Jan 21, 2026
Such a disappointing experience I had at this dealership
Such a disappointing experience I had at this dealership and with Emmanuel. He misled me and told me the Chevy Equinox EV would work with CarPlay and it does not. Which means I will have to pay an addtl $39/mo on a $216/mo lease for wifi in order to have navigation whereas with CarPlay it's free because you use your phone as a hotspot. He had left by the time I drove off the lot without walking me thru all the features of the car. He kept saying it would work but never followed thru. He also told me the car had power liftback and it does not. But the worst was that it was so late by the time we finished all the paperwork I asked if I could come back to empty the car I was trading in. They assure me that I could. When I came back the car had been completely emptied. Personal items, tools, prescription sunglasses for driving, keys to the properties I manage - so many items of value, many irreplaceable. When I went up on the top floor to see if I could find my things in the trash, instead I found that someone had taken my $350 espresso maker and put it aside for themselves. Which is theft. They promised me they would get to the bottom of it, that they had cameras everywhere. It's been 3 1/2 months and I never heard from them.
George Ferrone
Parts Manager
Apr 29, 2026
This has been the worst dealer car buying experience I
This has been the worst dealer car buying experience I ever had. I trade in a car and since they haven’t paid off the balance with GM financial they are coming after me. What a joke of a deal ship Please do yourself the favor and go elsewhere. I have been trying to contact any manager and they are never available and everyone that works here is dismissive and does NOT care to help.
Ramzes Lucas
Sales Consultant
Aug 10, 2025
Incompetent dishonest rude untrustworthy unempathetic
Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date August 7th my 40,000 $ vehicle is still undrivable after i Called the office Allen placed me on hold than hung up.Chris spoke to another person and then hung up. Yanni sales manager told me to cordaniate with him directly then blocked my calls. Nick General manager says he promises im going to be happy and then refuses to get on tje phone after looking me me on the eyes telling me hes a man of his word. Who's all And has promised To be With me and not been reliable or communicated, since today I've only been able to drive my vehicle 200 Mi to my home and back to the Chevrolet dealer for service from July 10th until today I have not been able to utilize my vehicle that has now over 500 miles from purchase date it is now time for me to make a payment on a vehicle that I have not even gone to the store in
Rhett Olvera
Marketing Director
Jul 15, 2025
Fred and the team were top-notch.
Fred and the team were top-notch. I came in with a trade-in and they gave me a strong offer upfront. Ended up driving off in a brand-new Silverado. Sandra made the paperwork a breeze and I was done in under two hours.
Narciso Sanchez
Sales Consultant
Nov 21, 2025
Muy buena Atencion mi segundo Troca solo en Culver City
Muy buena Atencion mi segundo Troca solo en Culver City Chevrolet con Rolado y el Manager Sammy